Main Materials List:

• 900D oxford cloth (house outer layer)
• Pearl cotton (insulation core)
• Fiberglass and PVC (house frame)
• Aluminum (house internal layer)
• Polyester and polycotton (velvet mat)
• PVC and 900D oxford cloth (elevated base)

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Package List For the Insulated Version:

• Insulated Cat House x 1
• House Frame Poles x 12, Tee Connectors x 8 (for house frame)
• Base Support Poles x 8, Tee Connectors x 4 (for elevated base)
• Windproof Stakes x 2

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Package List For the Heated Version:

• Insulated Cat House x 1
• House Poles x 12, Tee Connectors x 8 (for house frame)
• Base Support Poles x 8, Tee Connectors x 4 (for elevated base)
• Velvet Mat x 1
• Heating Pad (Matching Size) x 1
• Windproof Stakes x 2

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Attention

If you find your package loses any parts, please contact us. We will promptly send you the replacement.

• Our official E-mail: service@clawsable.com

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How to Insert a Pet Heating Pad (ONLY for Heated Version) into the Cat House:

1. Place the pad into the house.
2. Get the cord through the outlet.

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What Size of Heating Pad May Fit into My Clawsable Cat House:

• 12"x16" for S
• 12"x20" for M
• 16"x16" for L

(Search "clawsable outdoor pet heating pad" if you need an extra one.)

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Warranty Coverage
1.1 Clawsable guarantees that all pet products sold by the company are free from manufacturing defects or material defects under normal use.
1.2 This warranty policy is applicable only to the original purchaser and is non-transferable.

 

Warranty Period

2.1 The warranty period for the product begins from the date of purchase and lasts for one year.
2.2 During the warranty period, if the product has manufacturing defects or material defects, Clawsable will be responsible for repairing, replacing the product, or providing a refund, depending on the specific circumstances.

Exclusions from Warranty Coverage
3.1 Damage caused by misuse or improper use is not covered by the warranty.
3.2 Damage resulting from natural disasters, accidents, modifications, or unauthorized repairs is not covered by the warranty.
3.3 Clawsable reserves the right to reject warranty claims if, upon reasonable inspection, it is determined that the product does not have manufacturing defects or material defects.

Warranty Procedure

4.1 To apply for warranty service, please contact our customer service team and provide the following information:

 

• Order number

• Product name and model
• Description of the issue
• Photos or videos as evidence (if applicable)

4.2 Upon receiving your request, we will conduct a thorough inspection. If manufacturing defects or material defects are found, we will be responsible for repairing, replacing the product, or providing a refund.
4.3 If it is determined upon inspection that the product does not have manufacturing defects or material defects, Clawsable reserves the right to reject the warranty claim and not provide a refund.

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Disclaimer
The information and specifications contained in this product manual are for general reference only. While we make every effort to ensure the accuracy and completeness of the information in this manual, we do not warrant or guarantee its accuracy or suitability for any particular purpose.