Privacy policy
Welcome to the Clawsable. We take your privacy and personal information protection very seriously. This Privacy Policy describes how we collect, use, disclose and protect the information you provide using our website. Please read this Privacy Policy carefully before using our website.
Personal Information Collected
In order to provide you with a better service and shopping experience, we may collect the following types of personal information:
1.1. Basic information: including your name, email address, phone number, mailing address, etc., in order to process your order and provide you with after-sales support.
1.2. Payment information: When you make a purchase, we may collect your payment information, such as credit card number, bank account information, or other payment credentials, in order to complete the transaction and process refunds or disputes.
1.3. Visit information: We may collect your visit information when using our website, including IP address, browser type, date and time of visit, pages viewed and links clicked, etc., for website analysis and user experience improvement.
1.4. Cookies and similar technologies: We use cookies and similar technologies to collect information about your visits and usage habits to personalize website content and advertisements, provide shopping cart functions, etc.
Purpose Of Using Personal Information
We use the personal information we collect for the following purposes:
2.1. Processing of orders and delivery of products.
2.2. Provision of customer support and after-sales service.
2.3. To send you information about our products, promotions, and events, but we will only do so with your consent to receive such information.
2.4. To improve our website and services, including personalizing them according to user needs and preferences.
2.5. Conduct market research and analysis to understand user needs and market trends.
2.6. To prevent fraud and abuse and to ensure the security and integrity of the website.
Disclosure Of Personal Information
We promise not to sell, rent, trade, or transfer your personal information to any third party, except under the following circumstances:
3.1. Legal requirements: If we receive a court subpoena or other legal process requiring us to disclose your personal information, we may do so in accordance with applicable legal and regulatory requirements.
3.2. Service providers: In order to complete orders and provide related services, we may cooperate with third-party service providers, and they can only use your personal information under our authorization.
3.3. Merger or acquisition: In the event of a merger, acquisition, or sale of the Clawsable pet website, we may transfer your personal information to relevant parties, but we will use reasonable efforts to protect your information security.
Privacy Protection
We take reasonable security measures to protect your personal information from unauthorized access, use, modification, or disclosure. We use Secure Sockets Layer (SSL) technology to protect your payment information and review our security policies regularly.
Privacy Protection Of Minors
Our website is intended only for adults 18 years of age and older. If you are under 18, please do not provide us with any personal information.
Cookies And Similar Technologies
We use cookies and similar technologies to improve the website's functionality and performance and provide a better user experience. You can refuse cookies through your browser settings, but this may affect your experience on our website.
Sales And Shipping
Clawsable is only for the US market, and the personal information we collect and process will comply with relevant US laws and regulatory requirements.
Changes To The Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in website operations and laws and regulations. The updated Privacy Policy will be posted on the website and you will be notified before it becomes effective.
For questions about the Privacy Policy or personal information, please contact us at: service@clawsable.com.
Supplemental Privacy Policy (For Certain u.s. States)
In addition to the applicable scope of the above privacy policy, we specifically provide the following supplemental privacy policy for consumers in specific states in the United States to comply with the privacy rights or privacy laws of that state:
California Consumer Privacy Act (Ccpa)
Personal Information Collection And Use Disclosure
Pursuant to the California Consumer Privacy Act (CCPA), you, as a California resident, have the right to know about our collection, use, and disclosure of your personal information. In this Supplemental Privacy Policy, "Personal Information" means the information you provide in the above Privacy Policy and other Personal Information as defined under the CCPA.
Prohibition Of The Sale Of Personal Information
According to CCPA, we will not sell your personal information to third parties without authorization.
Rights And Choices
As a California consumer, you have the following rights:
1.1. Right of access: You can request detailed information about our collection, use, and disclosure of your personal information, up to the past 12 months.
1.2. Right to erasure: You have the right to ask us to delete your personal information unless permitted by law or required to be retained.
1.3. Right to non-discrimination: If you exercise the rights conferred by the CCPA, we will not discriminate against you, such as refusing to provide products or services, adjusting prices, or providing different service quality.
Informed Consent
When collecting your personal information, we will obtain your prior informed consent. You have the right to withdraw your consent at any time.
Proxy Request
You may designate an authorized agent to exercise the rights under the CCPA on your behalf. Agents must provide us with valid proof of authorization.
Contact Us
If you are a California consumer and would like to exercise your CCPA rights or learn more, please contact us: service@clawsable.com.
Other State Privacy Rights Or Privacy Laws
With respect to privacy rights or privacy laws that may exist in other U.S. states, we will protect your personal information and privacy rights in accordance with applicable laws. Please contact us if you have any questions or need information about a particular state's privacy policy.
Please note that this Supplemental Privacy Policy applies only to specific U.S. states, and other sections will continue to follow our primary Privacy Policy provided above.