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Wave Shape

Elevated Cooling Cat House with Ice Pack User Guide

Installation steps 

Instructions of Cooling Pack

  1. Unscrew the lid and fill it with 28oz water.
  2. Avoid prolonged skin contact with the frozen pack to prevent frostbite.
  3. Discard if torn or punctured.
  4. Refill with pure water and freeze for 8+ hours before use.
  5. Store in a cool, dry, and dark place.


If you find your package loses any parts, please contact us. We will promptly
send you the replacement.
Our official E-mail:


  1. Warranty Coverage

1.1 Clawsable guarantees that all pet products sold by the company are free from manufacturing defects or material defects under normal use.

1.2 This warranty policy is applicable only to the original purchaser and is non-transferable.

  1. Warranty Period

2.1 The warranty period for the product begins from the date of purchase and lasts for one year.

2.2 During the warranty period, if the product has manufacturing defects or material defects, Clawsable will be responsible for repairing, replacing the product, or providing a refund, depending on the specific circumstances.

  1. Exclusions from Warranty Coverage

3.1 Damage caused by misuse or improper use is not covered by the warranty.

3.2 Damage resulting from natural disasters, accidents, modifications, or unauthorized repairs is not covered by the warranty.

3.3 Clawsable reserves the right to reject warranty claims if, upon reasonable inspection, it is determined that the product does not have manufacturing defects or material defects.

  1. Warranty Procedure

4.1 To apply for warranty service, please contact our customer service team and provide the following information:

  • Order number

  • Product name and model

  • Description of the issue

  • Photos or videos as evidence (if applicable)

4.2 Upon receiving your request, we will conduct a thorough inspection. If manufacturing defects or material defects are found, we will be responsible for repairing, replacing the product, or providing a refund.

4.3 If it is determined upon inspection that the product does not have manufacturing defects or material defects, Clawsable reserves the right to reject the warranty claim and not provide a refund.


The information and specifications contained in this product manual are for general reference only. While we make every effort to ensure the accuracy and completeness of the information in this manual, we do not warrant or guarantee its accuracy or suitability for any particular purpose. Therefore, we disclaim all
liability and responsibility arising from any reliance placed on such information and specifications by you or any other party.
This product is intended for use only as described in this manual. Any other use, modifications, or alterations not approved by us may result in the product not functioning properly and may be dangerous.
We reserve the right to make changes to the product specifications, functions, or features at any time without notice.
This product manual is provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchant ability and fitness for a particular purpose. In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in
connection with the use or inability to use this product.
Please read this manual carefully before using the product. If you have any questions or concerns, please contact us for assistance.


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