1. Warranty Period The warranty period begins from the date of purchase and lasts for one year (365 days).

2. Warranty Solutions (Priority-Based) If a manufacturing defect is verified, Clawsable will resolve the issue through the following steps:

Step 1: Replacement Parts (Priority Solution). If the issue is caused by a specific component (e.g., heating pad, power adapter, or removable cover), we will only send a replacement part and provide guidance.

Step 2: Full Product Replacement. If the main structure is defective and cannot be resolved by replacement parts, we will ship a new replacement product.

Step 3: Pro-rated Refund. If the item is out of stock, we may provide a refund proportional to the remaining warranty period.

3. Exclusions from Coverage

Animal Damage: Damage caused by pets (e.g., chewing, scratching, tearing, or urination) is strictly not covered.

Misuse: Damage from natural disasters, accidents, or unauthorized modifications.

Normal Wear: Fading of fabric or natural degradation over time.

Final Inspection: Clawsable reserves the right to reject claims if inspection determines the issue is not a manufacturing defect.

4. Limitation of Liability Clawsable is not liable for indirect losses resulting from product defects. Our liability is limited to providing parts, a replacement, or a refund not exceeding the original purchase amount.